By creating thread dumps, you can help us fix program lock-ups (UI freezes, never-ending operations, etc.) and performance problems, among other things. How a thread dump is created depends on your operating system. In the following, we'll assume SmartSVN has been installed in the directory install-dir.

Windows

Mac OS X

Linux and other Unix-like operating systems

How to send the dump.txt file: Compress the dump.txt file as a zip or tar/gzip archive, and also include the file log.txt from smartsvn.settings. Send this archive, as well as a short description of how to reproduce the problem, to support@smartsvn.com.