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  • Remove all log.txt.* files from the settings directory.
  • Startup SmartSVN.

Now, if the slow operation is not blocking the GUI (so you can still invoke menu items):

  • Trigger the slow operation.
  • Invoke Debug|Create Periodical Thread Dumps.

Otherwise, if the slow operation is blocking the GUI, perform this steps in the reverse order:

  • Invoke Debug|Create Periodical Thread Dumps.
  • Trigger the slow operation.

Then:

  • After at least 10 seconds, shutdown SmartSVN again.
  • Compress all log.txt.* files from the settings directory as a zip or tar/gzip archive and send this archive, as well as a short description of how to reproduce the problem, to support@smartsvn.com.